Anonymous
map-marker Brooklyn, New York

Matted tangle hair

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Halo Hair Extensions - Matted tangle hair
Halo Hair Extensions - Matted tangle hair - Image 2
Halo Hair Extensions - Matted tangle hair - Image 3
The worst hair I have ever purchased. After the third wash the hair was so tangled. It took two hours to brush it out. And it broke the brush in half. Also, I went to the salon weekly for the blowout. I did not wash my own hair the owner of the salon did the wash and blowout. I complained to her. She kept saying I was the first client that this happened to. Do not buy this product. I have been wearing hair extensions for 15 years and this was a nightmare.
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User's recommendation: Don’t buy from Halo

MaryAnn L Cdr

I want a refund and send products back! I am getting the run around!

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I was screwed by this company. They keep sending products that I did not authorize. Asked to return products for refund and am getting nothing but the "run around"!
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Loss:
$100
Pros:
  • Great up until first wash

Preferred solution: Full refund

User's recommendation: Don't order from this company!!!

Francis L Quq

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Verified Reviewer

Film Flam

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Tried to cancel an order that I was misled into. This company has no contact information.

They have my email, where is their email address? How is this responsible business? It is not. It is, in my humble opinion, a complete Flim Flam!

If you like being ripped off, this Company is for you! They do not even have a phone number, just a P.O. Box, how is that for Ambiguity? What is an average consumer supposed to do?

Snail mail a letter of complaint that may or may not be retrieved in a timely fashion before the next billing cycle begins? Perhaps they should receive the same treatment, regardless if it is ethical or not! Any chance they will read this and contact me? I think not.

You can bet they will try to continue to rip me off. Not going to happen!

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Preferred solution: Cancel future orders! I am returning both orders and would like a refund

User's recommendation: Don’t try it.

Mary S Xap

Now you want me to pay to talk to your lawers,what a joke!!!!!

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Did not receive the first order and was charged,called them and told them,also not to send any more,today ! received another one. What more can I do, then they got back to me and wanted me to sign up for 5 dollars and monthly payments to talk to there lawyers,what a big joke,I would rather go to BBB.
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Loss:
$174

Preferred solution: Full refund

User's recommendation: Don,t believe this company,they do not care about you.

Ron S Dut

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Verified Reviewer

Products caused skin rash.

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developed skin rash and itch after using the initial shipment.
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Preferred solution: Price reduction

Anonymous
map-marker Sarasota, Florida

The repeated email from Hair Halo

I kept getting an email stating that my order of Vitamin and Oil was getting "low on stock". I was told to reorder from the "site listed" (not Halo Hair). After many horrible internet experiences, I investigated the new sight. It was the same as the first ordering site. Guess what? SCAM!!! I did not reorder and I have been hit with text messages, phone calls, and further emails to submit another order. I will not do it. These people are selling a "sugar pill", as most gummies are. I am out $12.19 for the 2 original bottles of the first order. I have repeatedly told them to credit my account. It has not been done, yet.
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User's recommendation: DON'T SHOP ON THE INETERNET

Anonymous
map-marker Bastrop, Louisiana

I have been ripped off on your halo product for almost 80 dollars an i want my money back

my complaint is first of all the product was no good an someone sent me a bottle of fish oil an I got a bill for 72 dollars this is the address that I was told to send the fish oil to get my money back 11551 East 45th Avenue unit c Denver Co 80239 an the phone number 813-968-**** an when I call this number they told me i would get my money back no such luck
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Andrea P Ilt

Hair is not the same after washing

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I use the Halo brand products to wash and condition and hair is still fluffy and matted within minutes of brushing through shine serum. This product is only good up until first wash. Very disappointed in these extensions
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Pros:
  • Great up until first wash
Cons:
  • Becomes fluffy and matted after wash
Reason of review:
Bad quality

Preferred solution: Full refund

Judith A Pwe
map-marker Plymouth, Indiana

Dont have order

where is my order?????? countryserenity@***.com
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Reason of review:
Problem with delivery

Preferred solution: Full refund

Rahmir Dgd
map-marker Northfield, Illinois

Halo Couture: Pretty Cool But Rewired Myself

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So I recently got 12 inch Halo Couture Extensions ($350 plus haircut/deep condition) at a local hair salon. They only sell them at salons and they color match you in person "for free." They are adjustable with bra like hooks, uncomfortable for long periods of time.

I went and got fishwire at Walmart and rewired them and just tied with 3 knots at each hair weft side.

I am not a hair stylist and it worked pretty well after watching a lot of you tube videos. So far so good...but buyer beware these do come with uncomfortable small plastic bra hook like attachments.

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Reason of review:
Bad quality
2 comments
Guest

I bought a 16 inch halo a few months ago from my stylist - F116 color. The color has faded terribly.

My stylist agrees that it used to be a deeper color. I have done nothing to cause it to fade.

Guest
reply icon Replying to comment of Guest-1662984

I had the same experience with my 16 inch halo from halo couture. It faded terribly in a very short period of time.

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Lisa A Xrs

Rip Off!!!!!!!!!! Quality sucks compared to years ago

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I ordered the original Halo Couture Extensions few years ago and loved them!

I just bought another one at the NY hair show recently. Once I opened it I realized how THIN the hair was! Nothing like the first one!!!!! You can totally see my hair underneath through the halo.

I am SO ANGRY!! How DARE they charge you SO much for such flimsy extensions!

I also have Hidden Crown extensions and I have to tell ya, they are SO much better and WAY cheaper!!!!

I had my boyfriend feel my new halo and my Hidden Crown extensions one after another and he couldn't believe how thin the halo was compared to HC.

Trust me Girls. DO NOT ORDER FROM HALO COUTURE!!!!!! Quality went WAY down hill. Id order from HIDDEN CROWN!

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Pros:
  • Years ago the quality
Cons:
  • Quality now
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous

Not happy

It will not stay in my hair . It slips right off . I apparently don’t have that kind of thick hair to hold the wire in place. It just slips right over the top of my head and falls out
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Reason of review:
Bad quality
Daziah Xqq

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Verified Reviewer
| map-marker Phoenix, Arizona

Quality decreasing

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I bougt a halo coutour about a year ago and loved it, however someone loved it as much as I did and it was stolen. I bought a replacement at the same salon I bought the first one.

This time the quality was not nearlyn as good. Muchn Much less hair. same exact style number, same salon. The new one feels like about half the amount of hair as the first one.

I could do two thick braids with the old one and with this one i can do one braid for the same thickness. I wonder if I got a defective one or is the company putting in less hair into each product.

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Loss:
$550
Reason of review:
Bad quality

Preferred solution: an exchange for one like the first one I purchased

6 comments
Guest

Oh my Gosh!!! Same thing just happened to me!!!!

Im LIVID!!!!!!!!!!!! My first was was so much thicker than the new one! Same everything!

What do we do about this? They are ripping people off!

Daziah Xqq
reply icon Replying to comment of Guest-1461742

I contacted them and they said if it was a decreased weight I could send them back and they would weigh them. I would have to pay shipping and I was afraid they would not send it or a new one back so I opted just to forget it. They were rude.

Guest

They come in three different gram weights, also, if you paid $550, you were robbed.

Guest
reply icon Replying to comment of Guest-1437311

Where can you get the halo culture for cheaper than that? I shopped around.

I have the 24" and the gram weight is 120g.

It used to be much higher. They decreased the gram weight two years ago and it's very disapointing.

Guest
reply icon Replying to comment of Guest-1437343

Wait a min! My stylist got me one from a Hair Show in NY recently and it was SO much thinner than before.

When I mentioned it to him he said that they said it should be 100 grams.

I never weighed my first and I had NO idea that now you have to request a certain weight? Do you think my stylist may have taken advantage of me?Answers please!Im also going to write The company as well!

Daziah Xqq
reply icon Replying to comment of Guest-1461746

I don't think your stylist is taking advantage of you, the 100g is probably for the 20 inch. Halo contour is the one making a product that is not as good as it used to be.

View more comments (5)
Syed Txy

Very disgusted with the product!!

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This company is the giant spider waiting for the innocent fly to come into their web. Once you buy these you are buy them. I undid the strings on it to look at it and realized after opening them they didn't feel real. The color was fake and costume like. The extensions are on a fishing line and you are supposed to be able to blend them with your own hair. This is not what happened to me the extensions were heavy on my head and hurt my ears. I tried to make them look good. I couldn't do that because the darn thing wouldn't even stay on my head. I contacted the company with an email wanting to return their 300.00 product and I was told in a email they would take them back if the strings weren't cut! I feel completely took by this company and I won't order from them again.
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Loss:
$299
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

I experienced the same thing. I am a light auburn red head.

I have purchased light auburn clip-in extensions from several companies and they were a perfect match. I received a costume-like unnatural red haired halo from Halo London Hair Extensions. Didn't match at all. I would have to dye my own hair to match.

It was also similar to costume material hair. Unknowingly, I removed the hair from the backing and put it up to my hair to see if it matched. The moment I took off the backing I was screwed. I emailed them 30 minutes after I received the FedEx shipment so there is no way I could have worn it.

They offered to exchange for a "Mousy Brown?!!?" (even though I have been a red head all of my life) BUT the hair would have to be completely intact to the packaging before they would refund/exchange. Therefore, I wasted over $200 for a costume wig that doesn't even closely match. If you are a red head, NEVER order from this company.

If you have any other color, the hair underneath will look like a costume. Stay away from this company.

Anonymous

Halo Hair Extensions Shipping Service Review

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Made an order on March 11th for a premium set of halo according to the site thru offer 2-3day shipping fir USA customers that is bs!!. I have still not received it contacted the compsny twice. Only received a response asking me to confirm the name the order was placed in. Very upset they charged my card $365. Do not but from this company!!
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Reason of review:
Order processing issue
Anonymous
map-marker Sun City West, Arizona

Halo Hair Extensions - Hair Extension Review from Sun City West, Arizona

Order $320 halo extensions. First time trying this , why is it cant return it and he t your money back if its super uncomfortsble, too heavy, too long over by the ears where it hurts. Id say as long as you didnt wash , style, put products in you should be allowed to return it , now my husband is pissed at me because he boight it for me , he is out all the money and i cant even wear it , now will sit in drawer forver . VERY UNHAPPY GIRL WANT TO SCREAM!
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Reason of review:
Bad quality

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